Last updated: October 9, 2026
Who we are and what this covers
VCS HR is a brand of Visual Computer Solutions, based in Freehold, New Jersey. In this policy, “VCS HR,” “we” and “us” mean Visual Computer Solutions.
This policy explains what we collect when you visit vcshr.com, contact us, book a meeting, use our chat, try a product demo, or apply for a job, and what we do with it.
This policy covers our website and our sales and marketing contact with you. It does not cover the data our customers put into VisualPAY, VisualHCM, VisualTIME, VisualDMS or Jobs4Blue. That data belongs to the customer and is governed by the customer agreement. If you are an employee of one of our customers and have a question about your own records, contact your employer.
What we collect
Information you give us:
- Contact and meeting forms. Name, company, email, phone, job title, how many employees you have, and anything you type in a message field. Our forms run on HubSpot.
- Book a Meeting. Name, email, company, phone, the page you booked from, and the topic you picked. Our scheduling runs on HubSpot Meetings.
- Website chat. What you type in the chat window, plus your name and email if you give them. Chat runs on Tidio.
- Product demos. Name, email and company if you fill in the form inside an interactive demo. Demos run on Storylane.
- Phone calls. Your phone number and the number you dialed. See Calls and text messages below.
- Job applications. Name, contact details, resume, work history, and anything else you include.
- Event registrations and lunch-and-learn sign-ups. Name, company, email, phone.
Information collected automatically when you visit:
- Device and browser type, IP address, pages viewed, time on page, the site you came from, and the ad or search that brought you here.
- Cookies and similar identifiers set by the tools listed under Cookies and tracking tools.
- Business identification. We use a service that matches your IP address and browsing activity to a company and, where it can, to a business contact at that company, so our sales team can follow up.
How we use it
- To answer your question, book your meeting, run your demo, or process your application.
- To follow up on a sales inquiry by email, phone or text message.
- To send marketing email about our products and events. Every marketing email has an unsubscribe link.
- To see which pages, ads and campaigns bring people to the site, and to show our ads to people who have visited.
- To identify businesses visiting the site so our sales team can reach out.
- To keep the site secure and stop spam and abuse.
- To meet legal obligations and enforce our agreements.
We do not sell your personal information for money. Some of the ad and analytics tools below share data with their providers in ways that state laws may treat as a “sale” or “sharing.” You can opt out of those; see Your choices.
Cookies and tracking tools
These tools run on vcshr.com. The cookie banner lets you decline the advertising and analytics ones.
| Tool | Provider | What it does | Type |
|---|
| Google Tag Manager | Google | Loads the other tags on this list | Required |
| Google Analytics and Google Ads | Google | Measures traffic and ad conversions; shows our ads to past visitors | Advertising and analytics |
| Meta pixel | Meta | Measures Facebook and Instagram ad results; shows our ads to past visitors | Advertising |
| HubSpot | HubSpot | Forms, meeting booking, cookie banner, analytics, ad tracking, email tracking | Required for forms; analytics and ads optional |
| CallRail | CallRail | Shows a tracking phone number tied to the ad or page you came from, logs the call, and records sales calls | Analytics |
| Tidio | Tidio | Website chat | Required when you open the chat |
| Storylane | Storylane | Interactive product demos | Required when you open a demo |
| Site Squirrel (Visual Visitor) | Acorn To Oak Media Group / Visual Visitor | Identifies the business, and where possible the business contact, behind a visit | Analytics and advertising |
| reCAPTCHA | Google | Blocks spam on forms. Subject to Google’s privacy policy and terms | Required |
Most browsers let you block or delete cookies. If you block the required ones, forms, chat and demos may not work.
Who we share it with
- Service providers that run the tools above and our sales and marketing systems (HubSpot, Google, Meta, CallRail, Tidio, Storylane, Visual Visitor, our web host, our email platform). They can use your data only to provide their service to us.
- Acorn To Oak Media Group, our marketing agency, which manages our website, advertising, HubSpot account and visitor identification on our behalf.
- isolved, the platform behind VisualPAY, only if you become a customer and only as needed to set up your account.
- Professional advisers, such as lawyers and accountants.
- Law enforcement or regulators when the law requires it.
- A buyer or successor if Visual Computer Solutions is sold or merged.
We do not share your information with other companies for their own marketing.
Calls and text messages
When you call a number on this site, CallRail logs the number you called from, the number you dialed, the time, and how long the call lasted, and matches the call to the ad or page that showed you the number.
Calls to the sales numbers on this site are recorded for quality and training purposes. You will hear a notice at the start of the call. If you do not want to be recorded, tell the person who answers, or contact us through the website instead.
If you give us a mobile number, a member of our sales team may text you about your inquiry. We don’t run marketing text campaigns. Reply STOP to any text and we’ll stop. Message and data rates may apply.
Biometric time clocks
Some of the time clocks we sell can identify employees by face or iris. The employer that buys the clock decides whether to turn that feature on and is responsible for giving its employees notice and getting their consent where state law requires it, including under the Illinois Biometric Information Privacy Act and similar laws in Texas and Washington. This website does not collect biometric data.
How long we keep it
We keep the information described above for as long as we need it for the purposes listed, to meet legal and accounting obligations, and to resolve disputes. Analytics and advertising data is kept according to the retention settings of each tool, generally 14 to 26 months. You can ask us to delete your information at any time; see Your choices.
Your choices and how to make a request
- Marketing email: click unsubscribe in any email, or contact us.
- Cookies and ad tracking: click Decline on the cookie banner, or clear and block cookies in your browser.
- Text messages: reply STOP.
- Business visitor identification: contact us and ask to be excluded.
- Access, correction or deletion: email info@vcssoftware.com with the subject line Privacy Request, or use the Contact Us page. Tell us what you want and the email or phone number you used with us. We will confirm who you are and respond within 45 days. If we cannot do what you ask, we will tell you why.
State privacy rights
If you live in California, New Jersey, Colorado, Connecticut, Virginia or another state with a consumer privacy law, you may have the right to know what personal information we hold about you, to correct or delete it, to get a copy, and to opt out of targeted advertising and of any sale or sharing of your data. Use the request process above. We will not treat you differently for making a request.
California residents: the ad tools on this site may count as “sharing” under the CCPA. To opt out, click Decline on the cookie banner or send us a request. We have not sold or shared personal information of anyone under 16.
Security
We use reasonable administrative, technical and physical safeguards to protect the information we hold. No website or system is completely secure.
Children
This site is for businesses. We do not knowingly collect information from anyone under 16. If you think a child has given us information, contact us and we will delete it.
Changes to this policy
We may update this policy. The date at the top tells you when it last changed. If we make a change that matters, we will post a notice on the site.
Contact
Questions or requests: email info@vcssoftware.com, use the Contact Us page, or call 855-290-1952.
